Top 10 frequently asked questions

Where is my most convenient location?

If you're looking for a Speedy Glass® service centre, you can use our handy service centre locator tool to find your nearest location.

What hours are you open?

While hours vary according to location, appointments are available in most areas from 8:00 a.m. to 5:00 p.m. Monday through Friday and 8:00 a.m. to 12:00 p.m. on Saturdays. If you're looking for a specific Speedy Glass® service centre hours of operations, you can use our handy service centre locator.

In case I have to pay some money after my job is completed, what payment methods are accepted?

We accept cash and all major debit and credit cards.

I need information regarding your other products, what should I do?

You can call one of our service centre representatives by dialling 1-844-375-4615, (choose option 3) absolutely free of charge.

If I claim on my insurance will it impact my auto insurance premium?

We work very closely with auto insurance companies. Many factors can affect premium variations when a contract is up for renewal. We recommend speaking with your insurance agent and/or provider to confirm your specific coverage prior to your appointment.

What quality of glass do you use?

At Speedy Glass®, our exclusive glass products are of the highest quality, from certified Original Equipment Manufacturers (OEM), in accordance with various FMVSS or ANSI Z26.1. standards and approved by the Department of Transportation (DOT).

I have an appointment booked and wish to make a change, what do I need to do?

You can call us at 1-844-375-4615, (choose option 1) absolutely free of charge.

I have a Technician booked for a mobile service, how will he operate?

Our mobile service operates according to the time slots of your choice: mornings from 8:00 a.m. to 12:00 p.m. and in the afternoon from 1:00 p.m. to 5:00 p.m. Our technician usually calls prior to arrival. Inclement weather conditions may cause your appointment to be postponed. You may also call 1-844-375-4615 to work out the best solution for you.

The work has been completed on my vehicle and I would like to give feedback, what should I do?

You can email Speedy Glass® or contact us by dialling 1-844-375-3107 absolutely free of charge with any questions or queries you may have. Our customer interactions department endeavours to reply to all feedback as early as possible.

What is covered by your Warranty?

We offer a national warranty on our products and craftsmanship, guaranteed for as long as you own or lease your vehicle.

Bonus question

Are you hiring?

We are always in search of qualified job candidates to join our team. To view available positions and submit your resume, click here

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Contact us

Call us free on 1-844-375-4615

You can also contact us via email.

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