You may have tried using our mobile service some place or some time of the year it was not available. If you do not have access to our mobile service in your area, please contact your local service centre to be given courtesy transportation.
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Does your mobile service require that my vehicle be situated in an area where it’s covered and heated?
Installing auto glass in an uncovered area can get tricky if harsh weather conditions are involved. If you can, try providing us with a sheltered area. If that’s not possible and if bad weather gets in the way of repairing or replacing your windshield with our mobile service, we will try to find another way to do so.
Is it necessary for me to stay with the technician throughout the mobile repair or replacement process?
When the technician arrives, you will need to give him access to the keys of your vehicle. After that, you are free to do something else and don’t have to be there while the glass is being repaired or replaced.
After the technician will have finished doing the work, you will be given relevant and important information along with your keys.