You’ve got questions?
We’ve got answers.
Why is it important to repair or replace a windshield? Answer
When is it time to repair auto glass damage and replace a windshield? Answer
Can my windshield break into pieces? Answer
What is involved in a windshield repair? Answer
When can I schedule an appointment to have my windshield repaired? Answer
My vehicle was smashed into and now I have a broken side window. What do I need to do? Answer
When will my windshield repair or replacement be ready? Answer
When will I be able to get behind the wheel of my vehicle safely again? Answer
Since the rearview mirror is attached to the windshield, will it be re-affixed to the new windshield afterwards? Answer
Can I be assured that the chip will not show after the repair of my windshield? Answer
Will my vehicle be vacuumed after the work is finished? Answer
Do your technicians have certification for what they do? Answer
Why does it matter where the impact occurred? Answer
Is it possible to have more than one impact repaired? Answer
Advanced driver-assistance systems (ADAS): what are they? Answer
What are the advanced driver-assistance system components that can be impacted during a windshield replacement? Answer
According to some automakers, camera recalibration is necessary after the replacement of a windshield, and should be made at one of their dealerships. Is this true or false? Answer
What are the different ways of recalibrating advanced driver-assistance systems? Answer
How much should I expect to pay for the recalibration of an advanced driver-assistance system? Answer
Can I get in touch with Speedy Glass® if something’s not right with my advanced driver-assistance system? Answer
Do you have a guarantee for the recalibration of this system? Answer
What sets original equipment manufacturer (OEM) and original equipment equivalent (OEE) apart? Answer
I can’t seem to find my nearest service centre on your list of service centres. Answer
Is it possible to leave my vehicle at the service centre before opening hours and get it back later in the evening? Answer
Can my auto glass appointment be cancelled or rescheduled? Answer
Do your service centres have Wi-Fi? Answer
Is your work guaranteed? Answer
Is the lifetime warranty valid in other locations? Answer
What falls under your lifetime warranty?1 Answer
Is the recalibration of advanced driver-assistance systems guaranteed by Speedy Glass?® Answer
The additional Protect PlusTM Warranty: what is it? Answer
How can I be sure that a chip will not grow bigger while it is being repaired? Answer
Does my broker or insurance company need to be notified before I get in touch with Speedy Glass®? Answer
Should I expect to see an increase in my premiums by filing a claim for glass damage to my insurance company? Answer
Can I ask about auto glass claims or check my deductible without my insurance rates increasing? Answer
How can I learn about what a deductible is? Answer
Does a deductible change depending on whether a windshield is repaired or replaced? Answer
What happens if the cost of my windshield repair or replacement is the same or higher than my deductible? Answer