Yes, technicians usually call before they arrive.
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Mobile service: how does it work?
You can take advantage of our mobile service between the months of March and November but not during winter.
Our mobile service is available from 8 am to noon and from 1 pm to 5 pm. Before arriving at the location of your choice, our technician will give you a call announcing his imminent arrival. Please keep in mind than your appointment could be rescheduled due to harsh weather conditions.
Is it necessary for me to stay with the technician throughout the mobile repair or replacement process?
When the technician arrives, you will need to give him access to the keys of your vehicle. After that, you are free to do something else and don’t have to be there while the glass is being repaired or replaced.
After the technician will have finished doing the work, you will be given relevant and important information along with your keys.