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Should I expect a call from the technician before he arrives?

Yes, technicians usually call before they arrive.

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Your mobile service is not available. How come?

You may have tried using our mobile service some place or some time of the year it was not available. If you do not have access to our mobile service in your area, please contact your local service centre to be given courtesy transportation.

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Does your mobile service require that my vehicle be situated in an area where it’s covered and heated?

Installing auto glass in an uncovered area can get tricky if harsh weather conditions are involved. If you can, try providing us with a sheltered area. If that’s not possible and if bad weather gets in the way of repairing or replacing your windshield with our mobile service, we will try to find another way to do so.

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